Shipping & Returns

Please allow 1-2 business days for order processing. All apparel and accessories are "made to order".
Once your order is processed, please allow 3-5 business days for Shipping. You will receive a tracking number when your order ships.
International shipping outside of the UK, please understand that it may take additional time to clear customs, and shipments may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors. You will be responsible for these fees. Any fees are paid to the appropriate customs agency by you the customer. 

We are committed to providing you with the absolute best products, and are happy to replace your order for any of the following reasons:

  • The product is flawed.
  • The print quality is poor.
  • The product you received is different from the product originally represented on our site.

Please email us at with a photo of the product you received along with detail shots you wish to include. We will use this information to look into a replacement and prevent future errors. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge.

For all other requests please email us at Our customer service team will review your claim. If your claim is approved, we will provide you with a return address. Customers are responsible for return and exchange shipping rates. Please allow 3-7 business days after your return is received for a refund to appear.

Any unauthorized return or returns of items that are washed, worn, or damaged will not be eligible for a refund or replacement, and the item will be forfeited

Please note, it may be possible to make modifications to the sizing or colour of the product or the shipping address if you notify us via email within 24 hours of purchase.
This will only be possible if your order has not entered the fulfilment process.
Ibuyallthings online store also operates with Printful, a custom print fulfilment services.