Following a successful order, please expect a confirmation email. You will also receive an update email when your order goes into production. Once your order ships, we will send a third email with your tracking information.
The most recent information on your order is always available via the receipt link provided in our email correspondence, or by retrieving your tracking information.
If you did not receive the status update emails, please check your spam folder or promotions tab in case it was redirected there.
Still no emails? Please contact us for further assistance.
If your order has not yet gone into production (you'll receive an email when that happens), you can still make changes to the size and colour of any product in your order. Please send us an email with your order number along with the desired changes, and we will edit the order for you.
You may also change the shipping address, by emailing us, or via the receipt link provided in our email correspondence. From there, hit the "update address" button under your shipping info, enter new shipping information, and click "Update."
Unfortunately, we cannot modify orders once they have gone into production.
We can only process cancellations for items that have not gone into production. Please email us at email@example.com with your order details and we will cancel your order and provide a full refund.
We cannot cancel orders once the printing process has begun.
Please refer to our return policy for information regarding returns and refunds.
You may exchange apparel items, unworn, unused, and unwashed, for a different size within 10 days of the delivery date. We can only accept apparel exchanges for a different size, in the same style and color that was originally ordered. Customers are responsible for return and exchange shipping rates. We do not exchange posters, hats, cell phone cases, or other non apparel products. Only one exchange is allowed for each item ordered.
Shipped in self sealing poly mailers with high adhesive seal strip and UV protecting coating inside. Packages are tightly secured providing excellent protection during shipments. If the order is more than 5 items everything is shipped in cardboard box with products packed individually in plastic bags. Photos are for illustrative purposes only. Actual packaging may vary.
Please allow 1-2 business days for order processing. All apparel and accessories are "made to order".
Once your order is processed, please allow 3-5 business days for Shipping. You will receive a tracking number when your order ships.
International shipping outside of the UK, please understand that it may take additional time to clear customs, and shipments may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors. You will be responsible for these fees. Any fees are paid to the appropriate customs agency by you the customer.
We are committed to providing you with the absolute best products, and are happy to replace your order for any of the following reasons:
The product is flawed.
The print quality is poor.
The product you received is different from the product originally represented on our site.
Please email us at firstname.lastname@example.org a photo of the product you received along with detail shots you wish to include. We will use this information to look into a replacement and prevent future errors. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge.
For all other requests please email us at email@example.com Our customer service team will review your claim. If your claim is approved, we will provide you with a return address. Customers are responsible for return and exchange shipping rates. Please allow 3-7 business days after your return is received for a refund to appear.
Any unauthorized return or returns of items that are washed, worn, or damaged will not be eligible for a refund or replacement, and the item will be forfeited.